Albertsons Coupon Policy
This is post #2 of our new Coupon Policy series, if you missed the first post, go here to learn how to make this series more effective for you and to find the other store policies. Remember, the red text is my notes and is not part of the original policy. It will not be in the copy you can download.
Coupons Accepted:
1. Manufacturer Coupons: Coupons issued by the manufacturer containing: terms of agreement (how many items you must buy, size limitations etc), face value (the amount you will save by using the coupon), expiration date, and verbiage manufacturer coupon (the words "manufacturer coupon"). They have handling instructions printed on them (exactly what the store needs to do in order to get reimbursed). If any of these 5 elements are missing, they can refuse to take your coupon
Most manufacturer coupons have barcodes on them and can be scanned. Any coupons that do not scan or do not have barcodes should be checked for validity of expiration date and purchase requirements. As long as the above requirements are met, they should take your coupon even if it doesn't scan.
Albertsons may issue coupons that are manufacturer coupons that contain the words redeemable only at Albertsons. Usually these are catalinas or mailers. They can still be matched with a store coupon as long as the words manufacturer coupon appear on them. They cannot be matched with another manufacturers coupons
2. Store Coupons: Company discount offers in various forms of media including, but not limited to, print, electronic, newspaper, direct mailers, kiosks and Company websites.
Store coupons may also contain the words redeemable only at Albertsons (or a banner of Albertsons). These coupons can be matched with a separate manufacturers coupon.
Store coupons may state that the discount applies only with Preferred Card/Super Card/Loyalty Card. You would need to use the coupon and your Albertsons card for the discount to apply.
When redeeming a store coupon the terms printed on the coupon must be adhered to. Each coupon may have its own set of requirements.
We do not accept competitor store coupons; these are limited to Albertsons only/Supervalu only. These are coupons that actually state "store coupon" on them. If the coupon states "manufacturers coupon" you should be able to redeem them at Albertsons even if there is another store logo on them unless the verbiage on the coupon specifically prevents it.
3. Catalina Checkout Coupons/Rebates: Catalina is a third party vendor that partners with vendors and Albertsons to offer both manufacturer coupons and Albertsons in-store coupons. Sometimes your catalinas will be Manufacturer's coupons, sometimes they will be store coupons. The coupons are triggered by purchasing qualified items at checkout which generate a coupon to print on the Catalina printer For example, a recent $3 off your next purchase Catalina printed at Albertsons every time you bought 5 or more participating Pillsbury Products.
It is Albertsons' policy that these coupons are to be used in a future purchase, not within the purchase in which they are generated. Typically, they won't even print until the transaction is complete, so this is usually impossible anyway. However, you can use them on your very next transaction (even just 30 seconds later) unless the coupon specifically prohibits it.
Catalina coupons can only be given to the customer for whom they were intended (not to any other customer or associate). If a customer does not want their Catalina coupons, it is Albertsons' policy that the cashier destroys them immediately.
Catalina may be contacted at 1-888-826-8766 for any questions about redemption and\or if a coupon fails to print within a transaction.
We will NOT accept competitor Catalina coupons. This is true even though these coupons often say "manufacturers coupon" on them.
4. Internet Coupons: Coupons printed from an internet website presented for redemption with a qualifying purchase.
Albertsons DOES NOT accept internet coupons containing the following conditions: Remeber that these conditions apply only to Internet Printable coupons, not all manufacturers coupons.
a. Free product offers that do not require a purchase. For example: a coupon that says "Free Pantene Shampoo," but lists no requirements for getting that free shampoo.
b. Redemption value exceeding $5.00 Each coupon must have a face value of $4.99 or less
c. Absence of UPC bar code There must be a code that they can at least try to scan in.
d. Photocopied internet coupons. Most internet sites will print a time and date stamp on the coupons, and limit each ISP address to two coupons total. If multiple coupons have the same time and date stamp this could be an indicator the coupon was photocopied, and should not be accepted. It is absolutely illegal to photocopy coupons. Pay special attention to printed coupons you buy on ebay or other similar sites. Occasionaly someone else will have copied and sold coupons. Make sure you don't use such coupons. However, coupons printed on your computer(s) from a legitimate online source are not photocopies.
If you have further questions or concerns, please contact customer care at 1-877-932-7948 or via email.
Sincerely,
Linda B
Customer Care Specialist
[THREAD ID:1-22T8A1]
July 6th, 2009






















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